Managed Services
Net-Tech Associates specializes in a variety of managed services that we're able to custom mold for each customer's needs. The services range from network design, integration, management, and maintenance. We also offer the luxury of making our services modular which means each customer can choose and combine elements that would fit their company best.
Our hosted and managed services include:
Remote Network Monitoring
Our remote network monitoring solution is able to monitor your network 24 hours a day, 7 days a week. If it picks up on something that may not be functioning the way it should be, the problem is reported immediately. One of our highly trained technicians is always on call, that way if any problem were to arise, it would be able to be worked on and fixed right away in order to avoid any other problems from occurring.
Help Desk Services
Support services are a major component of any company. With that said, each company's support service should fulfill both quality and cost-effective standards; Net-Tech Associates can provide that for you. Here at Net-Tech we utilize approved processes and procedures that we have developed for all aspects of our help desk operation to ensure consistent, quality, and efficient trouble shooting resolutions. We're able to handle everything from popular desktop applications to trouble-shooting complex computer software and hardware problems; we can handle anything that comes our way.
Offsite Data Backup
Offsite backup is a method of computer data backup involving the use of an offsite location as a means of securing information in the event of a disaster. Offsite data backup works by first encrypting the data, then compressing and transmitting it to an offsite security center. This data can then be accessed in the event of an emergency by using either the Internet or another data restore line. It's a safe way for the professionals here at Net-Tech Associates to protect everything that you've worked in throughout your company's history.
Spam and Anti-Virus Filtering
Net-Tech Associates utilizes all efforts available to help protect our customers and their employees. Our highly trained technicians scan company emails and are then able to eliminate any threats that may be encroaching such as viruses, worms, malicious content and attachments, and other junk mail. All of this work is done before the email even reaches the end user! Preventing these kinds of risks to your network is of the greatest importance to us here at Net-Tech Associates, so we're glad to provide this priority service to you.
Hosted Exchange
Many companies have started to outsource Microsoft Exchange, realizing all of the benefits that a managed Exchange server provides. Exchange's major features consist of email, calendaring, contact and tasks, support for mobile and web based access to information, and support for data storage. Unfortunately for small business, outsourcing elsewhere can come with a hefty price tag. Here at Net-Tech Associates, however, we're able to provide the same enterprise-strength IT yet at an affordable price. Securing the best prices for our customers is our top priority.
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